Kemwell Customer Survey

Name *

First

Last

Email *

Company Name *

How satisfied are you with the quality of products and condition of the products supplied? *

Very Satisfied	Satisfied	Neutral	Not Satisfied	Very Unsatisfied
Very SatisfiedVery Satisfied Very Satisfied	SatisfiedVery Satisfied Satisfied	NeutralVery Satisfied Neutral	Not SatisfiedVery Satisfied Not Satisfied	Very UnsatisfiedVery Satisfied Very Unsatisfied

Do we regularly have enough stock to meet your order requirements? *

Yes	Most of the time	No
YesItem #1 Yes	Most of the timeItem #1 Most of the time	NoItem #1 No

What % would you say of you orders are usually processed and delivered in line with your requested delivery date?

Selected Value: 0

Are you usually advised of delays in delivery date or out of stocks or reduced delivery quantities? *

Do order status questions get answered quickly and to your satisfaction? *

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreeQuickly Strongly Agree	AgreeQuickly Agree	NeutralQuickly Neutral	DisagreeQuickly Disagree	Strongly DisagreeQuickly Strongly Disagree

Do we provide product labelling, packaging and paperwork that meet your requirements? *

Please let us know what you need below

If you’ve contacted CUSTOMER SERVICE would you say your query was answered in a timely and professional manner?

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	Not Applicable
Strongly AgreeItem #1 Strongly Agree	AgreeItem #1 Agree	NeutralItem #1 Neutral	DisagreeItem #1 Disagree	Strongly DisagreeItem #1 Strongly Disagree	Not ApplicableItem #1 Not Applicable

If you’ve contacted TECHNICAL SUPPORT would you say your query was answered in a timely and professional manner?

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	Not Applicable
Strongly AgreeItem #1 Strongly Agree	AgreeItem #1 Agree	NeutralItem #1 Neutral	DisagreeItem #1 Disagree	Strongly DisagreeItem #1 Strongly Disagree	Not ApplicableItem #1 Not Applicable

What was the quality of advice/information received?

	Excellent	Good	Neutral	Poor	Not applicable
Advice	ExcellentAdvice Excellent	GoodAdvice Good	NeutralAdvice Neutral	PoorAdvice Poor	Not applicableAdvice Not applicable
Resources Provided	ExcellentResources Provided Excellent	GoodResources Provided Good	NeutralResources Provided Neutral	PoorResources Provided Poor	Not applicableResources Provided Not applicable

What did you like best about your experience with Kemwell?

What did you like least about your experience with Kemwell?

GDPR Agreement *

I consent to Kemwell using my submitted information so they can improve their service.

Kemwell Customer Survey 2022